Frequently Asked Questions

Comox Valley

Updated August 2016

Also see: Project Frequently Asked Questions and Campbell River Frequently Asked Questions

Hospital Construction

How long will the construction work take?

Site preparation work began in February and was completed by the end of 2013. Actual hospital construction began in July 2014, towards completion by late 2017.

What was done to ensure the safety of Queneesh School students and staff, neighbours and the rest of the public during construction work?

The project team is working closely with School District 71 and Queneesh Elementary administration and parents to address all concerns. We want to be good neighbours. Meetings have taken place with North Island College, School District representatives and school officials, as well as with the Parent Advisory Council (PAC). We created a School Advisory Committee. This committee is working with Island Health to address any school concerns and establish an Emergency Management Plan.

What about the loss of trees on the site?

Efforts were made to retain as many trees as possible, however, many had to be cleared to accommodate construction of the new hospital and on-site infrastructure. Although trees have been left wherever possible, we must ensure site safety by reducing the risk of blow down. An arborist was retained to recommend the best approach. The reduction in the number of trees on the site is temporary. Landscaping will eventually include more than 1,000 trees including Douglas Fir, Western Red Cedar, Sitka Spruce, Western Hemlock, Dogwood, Garry Oak and other species.

How will pedestrian flows through the area be affected?

While construction has caused some disruption to some pedestrian routes, the North Island Hospitals Project team is committed to working with the school, the college and the city to maintain proper pedestrian flows through the area.

The extensive landscaping work impacts some of the existing pedestrian routes. The paved walking path running between the soccer field and the rest of the hospital site was closed to pedestrian traffic in August 2013. However, the new walkway/buffer zone situated between the hospital site and the North Island College campus was opened. This provides a new walking route to the Lerwick/Ryan road area. Another new, paved walkway runs around the soccer field to Lerwick Road.

All walkway and pedestrian routes on hospital grounds will be built to ensure accessibility for:

  • Individuals with mobility challenges and the visually impaired
  • Baby strollers

How will parking in the area be affected during hospital construction?

We will do our best to minimize the impact. Construction workers and suppliers will not be allowed to park on any portion of the North Island College lands, or on any streets within one kilometre of the hospital site.

How much parking will the new hospitals have?

  • When completed, the new Comox Valley Hospital will include more than 700 stalls in parkade and surface parking on site, including at least 24 handicapped/disabled parking stalls, 10 main door drop-off spaces, two HandyDART parking spaces and 80 bicycle spaces.
  • When completed, the new Campbell River Hospital will include more than 430 stalls in parkade and surface parking on site, including at least 13 handicapped/disabled parking stalls, two HandyDART parking stalls and 80 bicycle spaces.


Why is the new North Island Hospital Comox Valley campus being built on this site?

Island Health investigated some 20 sites around the Comox Valley and chose this site in consultation with local and regional governments, and with North Island College for the following reasons:

  • It’s near the centre of the population base;
  • It’s located on high volume arterial roads to maximize access and fit within current and projected road capacity in the Comox Valley;
  • It has an excellent geotechnical base with reduced seismic risks;
  • The site is close to the future fire hall, and well serviced by utilities, thereby reducing costs;
  • Strategic partnerships with North Island College are possible.

What services will be provided at each hospital campus?

Current services will remain available, recognizing that there may be some modifications arising from technological advances, efficiencies in service delivery and innovation in healthcare delivery. Innovation and advances in technology, including medical innovation, allow us to deliver better services with less space and make better use of existing space. Space utilization is a high priority for this project and Island Health is working closely with the partners on the project to ensure space is used in the most efficient and effective way. The facility will provide opportunities to introduce new specialized services to northern Vancouver Island. They will also improve Island Health’s ability to recruit and retain physicians and other health care professionals.

Will Pastoral Care be valued and supported in the new hospital?

Pastoral care will continue at the new North Island Hospital Comox Valley campus. Island Health’s Spiritual Health program has a positive relationship with pastoral care at St. Joseph’s Hospital and the two groups meet regularly regarding pastoral care practice. For more information on the Island Health Spiritual Care program visit

What will happen at the The Views?

The 125 complex care beds in The Views will not transfer to the new hospital. The current plan is for The Views to remain at the St. Joseph’s site and will be discussed as a part of the new role for St Joseph’s.

Will residents of The Views have to move?

As part of any plan to renovate The Views, all efforts will be made to minimize disruptions for the residents. Details regarding how residents may be impacted will be part of a formal plan and communicated at that time.

For more information contact:

Dan MacLennan
Communications & Community Relations Officer
North Island Hospitals Project
Phone: 250-850-2943